Privacy Policy
We respect your privacy and want to protect your personal information. Your privacy is important to us. We respect it and are committed to protecting it in all aspects of our business. To better protect your privacy, the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
This is opticone.ae’s (“opticone.ae”) online privacy policy (“Policy”). This policy applies only to activities opticone.ae engages in on its website and does not apply to opticone.ae activities that are “offline” or unrelated to the website.
Information We Collect
opticone.ae collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the opticone.ae website can include information such as the type of browser you are using and the length of the visit to the website.
You may also be asked to provide personally identifiable information on the opticone.ae website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to opticone.ae, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.
1. Use and Disclosure of Information
Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site.
We will disclose your delivery information to third parties for order tracking purposes, to process your payment, fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.
2. Payment Information Security
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
3. Cookies
Cookies are small bits of data cached in a user’s browser. opticone.ae utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.
opticone.ae may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide opticone.ae with content for publishing or feedback, we may publish your user name or other identifying data with your permission.
4. Legal Disclosure
opticone.ae may disclose personally identifiable information in order to respond to a subpoena, court order or other such request. opticone.ae may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law. Your personally identifiable information may be provided to a party if opticone.ae files for bankruptcy, or there is a transfer of the assets or ownership of opticone.ae in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
5. Security
opticone.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, opticone.ae cannot guarantee the security of any information that is disclosed online.
6. Other Websites
opticone.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them.
We are not responsible for the policies or practices of third parties. Please be aware that our site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our site are not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.
7. Minors
opticone.ae does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the opticone.ae website or services, and opticone.ae requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, opticone.ae does not knowingly distribute personal information regarding minors under the age of 18.
8. UAE Data Protection
opticone.ae is committed to compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations. In accordance with this law, you have the following rights regarding your personal data:
Right of Access: You have the right to request access to the personal data we hold about you and to receive a copy of such data.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request deletion of your personal data where there is no compelling reason for its continued processing.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to request the transfer of your personal data to another party in a commonly used format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at info@opticone.ae. We will respond to your request within the timeframes prescribed by UAE law.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Order and transaction records are retained for a period of 5 years in accordance with UAE commercial law requirements. After this period, your data will be securely deleted or anonymized.
10. Modifications of the Privacy Policy
The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Contact Information
If you have any questions, concerns, or comments about our privacy notice, please feel free to contact us at info@opticone.ae
You can also contact us at the address below:
Optic One Opticals LLC-SPC
Omeir Bin Youssef Building
Hamdan Bin Mohammed Street
Abu Dhabi, UAE
Consent
By choosing “OK” to use the website and/or by providing your information, you are giving consent to the collection and use of the information you disclose on the website in accordance with our Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. Avoid accessing or using the website if you don’t wish to share your consent.
By using our website, you express consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. Consent is expressed through an explicit and affirmative action and no such entity shall record such consent automatically, including in the form of pre-ticked checkboxes.
Last Updated: December 2025
